Cancellation & Refund Policy
Thank you for choosing The Univisa. We strive to provide excellent services and support to our clients. This Cancellation and Refund Policy outlines the terms and conditions regarding cancellations and refunds for our services.
1. Cancellation Policy
- Cancellation Requests: If you wish to cancel your service, you must submit a written request via email to contact@theunivisa.com.
2. Refund Policy
- Eligibility for Refunds: Refunds will be considered under the following circumstances:
- If services were not delivered as agreed.
- If the cancellation request is made within the appropriate timeframe as outlined above.
- Refund Process: To request a refund, please provide your cancellation request along with details of your payment. Refunds will be processed within 7-15 days of approval.
3. Non-Refundable Fees
Please note that certain fees may be non-refundable, including but not limited to:
- Application fees.
- Fees for services rendered.
4. Changes to Services
If there are any changes to our services, we will notify you as soon as possible. You may choose to accept the changes or cancel your service based on the new terms.
5. Contact Us
For any questions regarding our Cancellation and Refund Policy, please contact us:
- Email: contact@theunivisa.com